The Shopify Plus agency trusted by Nike, Mattel and the Australian Open
Shopify Plus is the platform serious brands scale on. Prosper Digital is a Platinum Shopify Partner, the top tier of Shopify's partner programme, and we have been building, migrating and running Plus stores from Sydney and Melbourne since 2017. If you are outgrowing standard Shopify, or another platform entirely, this is where to start.
Platinum Shopify Partner
2026 Shopify Build Award winner
Is Shopify Plus, and a specialist Shopify Development agency the right fit?
Start with the problem, not the feature list. We assess the storefront, customer journey, data and operational requirements before recommending the right combination of Shopify Plus design, theme development, integrations and Shopify capabilities. Depending on the merchant’s plan and needs, that may include checkout UI extensions, Shopify Functions, Flow automations, Markets, B2B or API-led connections to external systems.
We map customer, commercial, operational and technical requirements before recommending a plan or implementation path. The result is a reasoned decision, not a revenue-rule shortcut.
One connected delivery team
Grow your store with a dedicated delivery team. Strategy, UX, Shopify development and integration planning, working from your brief or our recommendations. We map out the what and the how before we start.
Defining the right migration approach for you
An in-place Shopify upgrade, a legacy-theme rebuild and a move from another platform are different programmes, and none of them should feel cookie-cutter. We define data, integrations, redirects, testing, cutover and launch with you in the room.
Improve your store over time
For existing Plus stores and post-launch teams, we use your trading data to make incremental improvements over time. Our team asks: if this was our business, how would we turn analytics, customer behaviour, technical findings and commercial priorities into meaningful impact on site?
Shopify Plus services
Experts in Shopify & Shopify plus, offering services that make sense for your brand.
Start with fit and requirements, a new build or migration, a defined technical challenge, or an existing store that needs to perform better. We shape the scope around the business rather than applying the same feature list to every merchant.
We assess how you currently trade and manage your store online: your current platform (Shopify or something else), your customers, business goals, team structure, systems and commercial priorities. You get a clear recommendation on whether Plus is justified, what it should solve and how to stage the work.
We distinguish an in-place Shopify plan upgrade from a theme rebuild or a move from another commerce platform, then plan the relevant data, content, integrations, redirects, testing, cutover and post-launch checks.
You want your store to feel like you. Our team gives a shit about how your brand is translated online: mapping how your customers should feel, how they shop and discover, and how we make your store as accessible as possible through considered design.
Checkout is often where you first feel the benefits of Shopify Plus. Work with the Prosper team to build custom functionality, split shipping and curated cross-sell in your customer's moment of inspiration.
It's the nitty-gritty. We map how Shopify should exchange data with ERP, CRM, fulfilment, inventory, POS, payments and customer platforms, then define interfaces, ownership, failure handling and testing around the systems in scope.
Already on Plus and ready to improve how you trade? We combine research, analytics, UX, experimentation and development to improve your conversion over time. From baseline improvements to the moments that make your customers thrilled.
How to choose a Shopify Plus agency (and to decide if we are right for you!)
1. Look for advice before advocacy. A credible partner is not afraid to ask what you expect from Plus and whether standard Shopify could be the right fit for now. We explore the limitations with you and look for the simplest approach that meets your requirements, rather than treating Plus as the only solution.
2. Ask for proof, not just platform badges. Seek out work similar to what you are trying to achieve: replatforming, UX, complex storefront development, systems integration, regional rollout or ongoing optimisation. Confirm which team did the work and what evidence is public. We will be upfront if it is our first time tackling your challenge. The only way to get your second Global-e project is to land your first one, and a partner that will grow with you may still be the right fit.
3. Get to know the team, and who owns what. Meet the people you will be working with, not just the salesperson at the door. A clear scope of work identifies who owns what: data, content, design, development, integrations, SEO, QA, launch decisions and post-launch support across merchant, agency and third-party teams.
4. Choose platform-focused, maintainable solutions. No one wants to message their agency for every small change. B2B, multi-market and checkout ideas should be validated against what Shopify can achieve today with your architecture. B2B alone was once reason enough to upgrade to Plus, before its rollout to other plans. We want Plus to feel like the right next step when you make the leap.
5. Know what happens after launch. The window after launch is when you iron out what only becomes evident once you start trading on the new site. Discuss how performance, accessibility, early customer feedback and operational requirements will be handled after go-live, and how your team will run the store with the tech team there for support.
Prosper Digital brings strategy, UX and Shopify development into one connected team. Shopify's public Partner Directory lists Prosper as a Platinum Partner, a partner since October 2017, with studios in Sydney and Melbourne. We use discovery to decide whether that combined model fits your team, brief and decision stage.
We moved Lioness to a lightweight Shopify 2.0 theme with a full look and feel refresh, custom mega navigation, upgraded collection and product pages, and a redesigned cart drawer. Speed and conversion came first, with no regression of existing features, and a roadmap set for cross-sell, loyalty and international rollout.
In the first six weeks after launch, compared with the same period a year earlier:
Two ways a Plus project starts: a new build or a replatform from another platform, or an in-platform upgrade from standard Shopify. Both are scoped after discovery, so the number you sign is the number you pay.
Most Plus clients stay with us after launch, because a Plus store is never finished. Two ways in: an ongoing partnership with the team that built or audited the store, or a CRO audit that shows where the store is leaking before you decide what to fix.
Limited availability