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Boost Speed and Performance: Shopify Plus website maintenance services

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Services Shopify Plus Website Maintenance

Boost Speed and Performance: Shopify Plus website maintenance services

Performance is key in eCommerce - and you can’t perform if your Shopify Plus website is glitchy, slow or just temperamental. How can Prosper Digital help? We’re glad you asked. Our team has the skills and knowledge to perform regular Shopify Plus website maintenance to ensure your website runs as smoothly as possible.

Help with relevant store updates
Performance investigation and improvement

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What can Shopify Plus website maintenance include?

Scope can include agreed website updates, bug investigation and fixes, performance review, implementation support and ongoing improvements. Exact inclusions, priorities and support arrangements are confirmed for each engagement.

Can you investigate a slow Shopify Plus store?

Yes. Maintenance work can include reviewing the current store's performance, identifying likely contributors and implementing agreed improvements. The investigation and acceptance criteria are scoped around the specific store.

Can you help when something breaks on a Shopify Plus store?

Prosper Digital can investigate what failed and implement an agreed fix where the required access and affected systems are covered by the maintenance scope. Response arrangements and priorities should be confirmed for the engagement rather than assumed from the website.

Can Shopify Plus maintenance be ongoing?

Yes. Prosper Digital offers ongoing maintenance beyond implementation and upgrades. The cadence, inclusions, priorities and support arrangements are agreed for the store and can be reviewed as its needs change.

Shopify Plus maintenance services

No matter how large your eCommerce business is, a malfunctioning website or online store can prove to be a huge risk to sales and your brand's reputation with customers. At Prosper Digital, our Shopify Plus website maintenance team have experience working with bugs of all shapes and sizes, for large eCommerce sellers and small boutique brands.

Help with relevant store updates
Prosper Digital tracks changes that may affect a client's store, advises on relevant work and can implement the agreed website updates.
Performance investigation and improvement
Maintenance can include reviewing site performance, identifying areas for improvement and implementing agreed changes intended to improve loading behaviour.
Troubleshooting when something breaks
The team can investigate a malfunction, identify what failed and implement an agreed fix within the access and systems covered by the maintenance scope.
Ongoing support aligned to an agreed scope
Maintenance can continue beyond implementation and upgrades, with inclusions, priorities and support arrangements agreed for the engagement.

As with any online platform, Shopify Plus is constantly evolving, with regular software updates, upgrades and security patches. Our team keeps track of these changes, so they can advise clients on the updates that need to be made to keep their stores compliant to the latest standards and guidelines. However, you won’t need to worry about making these updates yourself - the team will step in to take care of all the necessary changes.

It’s one less thing you need to factor into your team’s workflow, so you can get stuck into what matters most: ensuring a fun and engaging customer experience that helps your business grow! It’s not just new updates and security measures that our Shopify Plus maintenance team will consider on your website. We’ll also deep dive into your sites performance metrics, identifying any areas for improvement and implementing strategies that improve loading times. Maintenance should always be ongoing - the best way to prevent any serious issues with your site is to keep it in top shape.

Maintenance services are ongoing at Prosper Digital - our team is there for you through implementation, upgrades and beyond. If you wake up to find that something has broken on your site overnight, don’t hesitate to call. Our team can help troubleshoot the issue, finding a solid solution that will ensure you’re back to operating at full speed, and dive in to determine what broke and why, so it doesn’t happen again.

How Shopify Plus maintenance works

1. Agree the scope and priorities — We review the current store, the issues or updates involved and the maintenance outcomes the team needs.

2. Investigate the store — The team examines the affected website behaviour or performance and identifies likely causes and dependencies.

3. Implement and test agreed work — Approved fixes, updates or improvements are delivered and checked against the agreed acceptance criteria.

4. Review ongoing needs — Where ongoing maintenance is included, priorities and support arrangements can be reviewed as the store and its dependencies change.

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Talk to us about Shopify Plus maintenance

Tell us what is slow, broken or difficult to maintain. We’ll review the current store and discuss an appropriate maintenance scope.

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Boost Speed and Performance: Shopify Plus website maintenance services

Shopify Plus maintenance services

Help with relevant store updates

Performance investigation and improvement

Troubleshooting when something breaks

Ongoing support aligned to an agreed scope

Effortless Shopify Plus Updates

Maximize Your Business Growth with Proactive Shopify Plus Maintenance

Reliable Maintenance and Support

How Shopify Plus maintenance works

Talk to us about Shopify Plus maintenance