Here at Prosper Digital, we understand the importance of your privacy and your concerns about the security of your personal information. So, we are committed to protecting any personal information about you that we hold. This is our Privacy Policy. It sets out how we generally manage your personal information and safeguard your privacy.
Prosper Digital Proprietary Limited ABN 11 623 138 938 (we, us or our) will collect, process, store and/or use information, including personally identifiable information, you submit, or we collect from you through our websites, social media channels, and offline activities such as phone calls, emails, or in person. The internet address for our website is located at https://www.prosperdigital.com.au/.
By using the Site or otherwise interacting with us, you are accepting the practices described in this Privacy Policy and accept its terms. You also give your express permission for us to collect, process, store, and use your personal information in accordance with this Privacy Policy.
We reserve the right to modify or amend this Privacy Policy at any time. Your continued use of the Site, or continued interaction with us, after changes have been posted constitutes your acceptance of the Privacy Policy as amended.
The information we collect
Personal information is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.
The types of personal information we may collect about you include:
- Your name;
- Your contact details, including email address, street address and/or telephone number;
- Your credit card or other payment details (through our third-party payment processor);
- Your preferences and/or opinions;
- Information you provide to us, including through feedback, customer surveys or otherwise;
- Details of products we have provided to you and/or that you have enquired about, and our response to you;
- Your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
- Information about your access and use of our website, including through the use of Internet cookies, your communications with our website, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
- Additional personal information that you provide to us, directly or indirectly, through your use of our website, associated applications, associated social media platforms and/or accounts from which you permit us to collect information;
- Any other personal information requested by us and/or provided by you or a third party.
Sensitive information
We do not actively request sensitive information about you. If at any time we need to collect sensitive information about you, unless otherwise permitted by law, we will first obtain your consent and we will only use it as required or authorised by law.
How we collect personal information
We collect personal information in a variety of ways, including:
- Directly: You provide it to us when registering for an account, through correspondence, chats, email, or when you purchase products.
- Indirectly: Through your interactions with our website and online enquiries.
- From third parties: Such as analytics providers and marketing partners. See the “Cookies” section below for more detail on the use of cookies.
Why we collect, hold, use and disclose personal information
We may collect, hold, use and disclose personal information for the following purposes:
- To enable you to access and use our website and services;
- To deliver products and services;
- To contact and communicate with you regarding our products and services;
- For internal record keeping, administrative, invoicing and billing purposes;
- For analytics, market research and business development, including operating and improving our website;
- To administer rewards, surveys, promotions and competitions;
- For advertising and marketing, including sending you promotional information that we consider may be of interest to you;
- To comply with our legal obligations and resolve any disputes that we may have;
- To consider your employment application; and
- If otherwise required or authorised by law.
Our disclosures of personal information to third parties
From time to time, we may disclose personal information to other persons or entities whom we believe trustworthy if this is necessary for our provision of products and services to you. These include:
- Advertising, marketing, surveys, and promotions;
- IT and office services, including website hosting and management;
- Payment processing services, fraud protection, and credit risk reduction;
- Legal, accounting, audit and other professional services.
We may also disclose your personal information to:
- Our employees, contractors and related entities;
- Our agents or business partners;
- Sponsors or promoters of any promotions or competitions we run;
- Anyone to whom our business or assets (or any part of them) are transferred;
- Courts, tribunals and regulatory authorities, as required by law;
- Third-party analytics providers, such as Google Analytics (privacy policy), Facebook Pixel, etc.
Overseas disclosure
We may disclose personal information to third parties who store data overseas, including cloud service providers. Where this occurs, we take reasonable steps to ensure your personal information is handled securely and in accordance with this Privacy Policy.
Your rights and controlling your personal information
- Your choice: You are not required to provide personal information to us, but this may limit your ability to use our website or services.
- Restrict and unsubscribe: You can opt out of receiving marketing emails by clicking the unsubscribe link in our communications. For other opt-outs, contact hi@prosperdigital.com.au.
- Access & Correction: You may request access to or correction of your personal information. Contact us at hi@prosperdigital.com.au.
- Complaints: If you wish to make a complaint, contact us with full details. We will promptly investigate and respond in writing.
Storage and security
We are committed to ensuring your personal information is secure. However, transmission over the internet is at your own risk.
Cookies
We may use cookies to enhance your experience. You can block cookies in your browser settings, but this may affect site functionality.
Links to other websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.
Use of geo-localisation data
We collect your location data to provide a customised experience. You can disable location sharing in your browser or device settings.
Contact us
For any questions or notices, please contact us at:
Prosper Digital Proprietary Limited ABN 11 623 138 938
Email: hi@prosperdigital.com.au