An online store upgrade to improve customer experience and boost conversation rates.
Digital MarketingUX/UI DesignWebsite Build
The problem
A confusing customer experience, with clunky navigation between treatments and skin care products.
The solution
Bringing in-store treatments and an online skin care store together in a single, engaging place with the aim of increasing conversion.
The result
A Shopify Plus website that reflects The Clinic’s brand identity while allowing customers to book a treatment and buy products with ease.
Highlights
Use of tags to hide certain ‘restricted’ products from customers.
Creation of a filter banner on the homepage, allowing customers to take a short quiz to quickly find the right product for their skin.
From the
client
"Prosper have delivered The Clinic the most beautiful and functional website—beyond our expectations. The whole team were easy to communicate with and very responsive to questions and feedback throughout the whole process. Our conversion rate has doubled and we are thrilled with the result."
